Introduction

This privacy policy (“Privacy Policy”) describes the types of information Senra Systems, Inc. (“Senra Systems” or “we” or “us”) may collect from you or that you may provide when you (a) visit https://www.senrasystems.us/ or https://app.senrasystems.us (each a “Site” and collectively, the “Sites”) or other websites owned or operated by us on which this Privacy Policy appears or (b) use any services or products offered through the Sites (collectively with the Sites, the “Services”). This Privacy Policy also describes our policies and procedures for the use, maintenance, and disclosure of your information.

This Privacy Policy does not apply to information collected by us offline or through any other means or any third party, or by any third party, including through any application or content (such as advertising) that may link to or be accessible from or through the Sites.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not access, or use the Services. By accessing or using the Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Children's privacy

The Services are not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Sites or through the Services. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Sites or through the Services. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at privacy@senrasystems.us.

Information we collect about you and how we collect it

While you use our Services, we may collect several types of information from and about you, and we may ask you to provide us with certain information, including personal information. Such information may include:

• Information by which you may be personally identified, such as name, email address, and telephone number ("personal information"); and
• Information about your internet connection, the equipment you use to access the Services and usage details.

We collect this information:

• Directly from you when you provide it to us; or
• Automatically as you navigate through the Services. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

Information you provide to us

You may directly provide us with your personal information in the following ways:

• Website Forms. You may provide us with your personal information by filling out forms on the Sites, including ordering forms to purchase certain products or Services from us. Such information you provide may include your name, email address, and phone number.
• Creating an Account. You may provide us with your personal information when registering for an account with us through the Sites. Such information may include your name and email address. Passwords are stored in a third party authentication service, Auth0 (https://auth0.com).
• Email Communications or Newsletters. You may provide us with your name and email address to receive newsletters or other communications. We may collect information from you through records and copies of our correspondence with you, including your email address.
• Feedback. You may provide us with your personal information (including contact information) when you provide feedback about the Services.
• Contacting Us. You may provide us with your personal information when you contact us, including by responding to our "Get in Touch" link, or request information about us or the Services (whether by email or other means).

Information collected automatically

When you use the Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns including:

• Details of your visits to the Sites, including traffic data, location data, logs and other communication data and the resources that you access and use on the Sites.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways. It helps us to improve the Services and deliver better and more personalized services, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize the Services according to your individual interests.
• Recognize you when you return to the Sites.
• Analyze our web page flow, customize our content, measure promotional effectiveness, and promote trust and safety.

Technologies we use for automatic data collection may include cookies (also known as browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Sites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Sites.

We may also use third party analytics tools (e.g., Google Analytics) that use cookies to help us analyze how users use the Services. Entities providing these devices and applications may use cookies and other tracking technologies to perform their services.

Additionally, we use Auth0 (https://auth0.com) for managing and storing user sign-in credentials. Auth0 is also independent from us and has its own privacy policy. Information stored in Auth0 may consist of personal information such as your name and phone number, as well as data about application sign-in frequency and time.

Third parties such as advertising networks, analytics providers, and widget providers may collect information about your online activities over time and across different websites when you access or use our Sites. Currently, our systems do not recognize browser "do-not-track" requests. You may, however, disable certain tracking as discussed in this section (e.g., by declining cookies), but such disabling may impair use of the Sites.

How we use your information

We use information that we collect about you or that youprovide to us, including any personal information:

• To present the Sites and their contents to you (including the Services).
• To provide you with information, products, or services that you request from us.
• To send you newsletters or promotional materials.
• To carry out our obligations and enforce our rights arising from any contracts entered between you and us.
• To notify you about changes to the Sites or Services.
• To understand and analyze usage trends and preferences of our users, to improve the Services and to improve fraud detection and information security.
• To comply with legal requirements, defend or exercise legal claims, respond to law enforcement or governmental investigations or requests and protect our rights and the rights and safety of our users and others.
• In any other way we may describe when you provide the information.
• To fulfill any other purpose for which you provide it.
• For any other purpose with your consent.

Disclosure of your information

We may disclose aggregated information about our users without restriction. We may disclose your information, including information that we collect, or you provide, as described in this Privacy Policy:

• To our subsidiaries and affiliates.
• To contractors, service providers (including third party authentication providers) and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Senra Systems’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by Senra Systems about users of our Services is among the assets transferred.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights, property or safety of Senra Systems, our customers, or others.
• For any other purpose disclosed by us when you provide the information.
• To fulfill the purpose for which you provide it.
• With your consent.

You may decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionalities of the Services. If you do not wish to receive email offers or newsletters from us, you can opt-out of receiving email information from us by sending us an email at privacy@senrasystems.us. After opting out of these emails, we may still retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics.

Third-party links

The Sites may contain links to third-party websites and applications (including Auth0). Any access to or use of such linked websites is not governed by this Privacy Policy, but instead is governed by the privacy policies of such third-party websites. We are not responsible for the information practices of such third-party websites.

Data security

We have implemented measures designed to protect your information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no security measures are perfect or impenetrable, and the transmission of information via the Internet is not completely secure. As such, we cannot ensure or warrant the security of any information you transmit to us through the Services, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our safeguards, and we cannot control the actions of other users or third parties with whom you may choose to share your information. Any transmission of your personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Sites.

Changes to our Privacy Policy

The Privacy Policy is current as of the "Last Updated" date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. If we make any changes to this Privacy Policy that materially affect our practices regarding personal information, we have previously collected from you, we may notify you through a notice on the Sites or another notification method. You are responsible for periodically visiting the Sites and this Privacy Policy to check for any changes.

Visitors from outside the United States

The Sites are controlled and operated by Senra Systems in the United States, which may have less protections than your jurisdiction of residence. If you choose to access the Sites from outside the United States, you acknowledge that you will be transferring your information, including personal information, outside of those regions to the United States for storage and processing, as necessary to provide the Services to you.

Contact us

Please contact us with any questions or comments about this Privacy Policy, our privacy practices, or your personal information by e-mail at privacy@senrasystems.us.